[Linux-aus] Your feedback sought - Linux Australia Member Survey scope

[Linux Australia Secretary]

Hi everyone,


Linux Australia is a community and volunteer-run organisation.In order 
to better understand and meet the needs and aspirations of our 
3000-strong member community, the Council wishes to design and 
administer a member survey. The resulting analysis and recommended 
actions would input into the organisation's strategic agenda for the 
next few years, strengthening our organisation and our membership base.


We'd very much welcome your input into the survey design and approach, 
and our initial thoughts on the survey approach are listed below for 
your feedback. Feedback may be sent publicly to this list, or privately 
to Council (please indicate if you would like your feedback to remain 
anonymous and we will not disclose your identity).


Is our approach right? Do the four phases of the survey make sense?
Are we asking the right questions or covering the right areas in the 
design phase?

Should we offer incentives for completion of the survey?
How often should we repeat the survey?

Is this an engagement that could be done within the community or do you 
think we need to engage with a commercial provider to do this?



Thanking you in advance for your feedback, thoughts and reflections,
With kind regards,
Kathy




----------------------



    Design


The survey should be designed according to qualitative and quantitative 
best practice methods, enabling statistically valid data to be captured 
on areas such as;

  *

    Demographics of the community

  *

    Confidence of the community in Linux Australia's leadership, vision
    and effectiveness

  *

    Awareness within the community of services and facilities provided
    by Linux Australia

  *

    Awareness within the community of Linux Australia's priorities and
    activities, and identification of whether these need to change

  *

    Identification of unmet community needs


    Administration


The survey should be administered if possible using an open 
source-licensed toolset. It may be hosted in the cloud or on Linux 
Australia's infrastructure. If hosted in the cloud, Linux Australia 
should be able to retain access to all data captured for future use.


The survey tool, and survey questions, should be able to be re-used in 
future years to assist in the identification of key trends over time.


The survey tool should allow only one submission per respondent, and 
restrict respondents to current Linux Australia members. Linux Australia 
will provide a full membership listing for this purpose.


    Analysis


The engagement also seeks an objective and insightful analysis of the 
survey results. The party undertaking the survey will need to have a 
thorough understanding of Linux Australia's history, the wider political 
and organisational environment in which it operates and the broader open 
source community in order to effectively deliver here.


The analysis should graphically represent recommendations or conclusions 
where possible to enhance the readability of the report.


    Recommended corrective and initiative action


Corrective or initiative actions should be recommended in the analysis 
report to address weaknesses, gap areas or areas of opportunity. 
Recommendations should be prioritised for action based on findings in 
the survey data.






-- 
Kathy Reid
Secretary
Linux Australia

secretary at linux.org.au
http://linux.org.au



Linux Australia Inc
GPO Box 4788
Sydney NSW 2001
Australia

ABN 56 987 117 479

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