[Linux-aus] Your feedback sought - Linux Australia Member Survey scope

[Kathy Reid]

Hi everyone,

Thanks to everyone for their feedback to date - in particular I'd like 
to acknowledge some excellent advice from Daniel Jitnah based on his 
experience with LUV and OSIA surveys.
Because we'd like to move into actioning this as soon as possible, could 
all feedback please be sent through by COB Tuesday 27th August?

Kind regards,
Kathy

On 16/08/2013 11:07 AM, Linux Australia Secretary wrote:
>
> Hi everyone,
>
>
> Linux Australia is a community and volunteer-run organisation.In order 
> to better understand and meet the needs and aspirations of our 
> 3000-strong member community, the Council wishes to design and 
> administer a member survey. The resulting analysis and recommended 
> actions would input into the organisation's strategic agenda for the 
> next few years, strengthening our organisation and our membership base.
>
>
> We'd very much welcome your input into the survey design and approach, 
> and our initial thoughts on the survey approach are listed below for 
> your feedback. Feedback may be sent publicly to this list, or 
> privately to Council (please indicate if you would like your feedback 
> to remain anonymous and we will not disclose your identity).
>
>
> Is our approach right? Do the four phases of the survey make sense?
> Are we asking the right questions or covering the right areas in the 
> design phase?
>
> Should we offer incentives for completion of the survey?
> How often should we repeat the survey?
>
> Is this an engagement that could be done within the community or do 
> you think we need to engage with a commercial provider to do this?
>
>
>
> Thanking you in advance for your feedback, thoughts and reflections,
> With kind regards,
> Kathy
>
>
>
>
> ----------------------
>
>
>
>     Design
>
>
> The survey should be designed according to qualitative and 
> quantitative best practice methods, enabling statistically valid data 
> to be captured on areas such as;
>
>  *
>
>     Demographics of the community
>
>  *
>
>     Confidence of the community in Linux Australia's leadership,
>     vision and effectiveness
>
>  *
>
>     Awareness within the community of services and facilities provided
>     by Linux Australia
>
>  *
>
>     Awareness within the community of Linux Australia's priorities and
>     activities, and identification of whether these need to change
>
>  *
>
>     Identification of unmet community needs
>
>
>     Administration
>
>
> The survey should be administered if possible using an open 
> source-licensed toolset. It may be hosted in the cloud or on Linux 
> Australia's infrastructure. If hosted in the cloud, Linux Australia 
> should be able to retain access to all data captured for future use.
>
>
> The survey tool, and survey questions, should be able to be re-used in 
> future years to assist in the identification of key trends over time.
>
>
> The survey tool should allow only one submission per respondent, and 
> restrict respondents to current Linux Australia members. Linux 
> Australia will provide a full membership listing for this purpose.
>
>
>     Analysis
>
>
> The engagement also seeks an objective and insightful analysis of the 
> survey results. The party undertaking the survey will need to have a 
> thorough understanding of Linux Australia's history, the wider 
> political and organisational environment in which it operates and the 
> broader open source community in order to effectively deliver here.
>
>
> The analysis should graphically represent recommendations or 
> conclusions where possible to enhance the readability of the report.
>
>
>     Recommended corrective and initiative action
>
>
> Corrective or initiative actions should be recommended in the analysis 
> report to address weaknesses, gap areas or areas of opportunity. 
> Recommendations should be prioritised for action based on findings in 
> the survey data.
>
>
>
>
>
>
> -- 
> Kathy Reid
> Secretary
> Linux Australia
>
> secretary at linux.org.au
> http://linux.org.au
>
>
>
> Linux Australia Inc
> GPO Box 4788
> Sydney NSW 2001
> Australia
>
> ABN 56 987 117 479

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