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<div class="moz-cite-prefix">Hi everyone,<br>
<br>
Thanks to everyone for their feedback to date - in particular I'd
like to acknowledge some excellent advice from Daniel Jitnah based
on his experience with LUV and OSIA surveys.<br>
Because we'd like to move into actioning this as soon as possible,
could all feedback please be sent through by COB Tuesday 27th
August?<br>
<br>
Kind regards,<br>
Kathy<br>
<br>
On 16/08/2013 11:07 AM, Linux Australia Secretary wrote:<br>
</div>
<blockquote cite="mid:520D7B3F.4050103@linux.org.au" type="cite">
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style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"
id="docs-internal-guid-2134bf18-8477-391f-17d5-8f6b28aead56"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Hi
everyone, <br>
</span></p>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
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</span></p>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Linux
Australia is a community and volunteer-run organisation.</span><span
style="font-size:15px;font-family:'Droid
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In order to better understand and meet the needs and
aspirations of our 3000-strong member community, the Council
wishes to design and administer a member survey. The resulting
analysis and recommended actions would input into the
organisation’s strategic agenda for the next few years,
strengthening our organisation and our membership base. </span><br>
</p>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><br>
We'd very much welcome your input into the survey design and
approach, and our initial thoughts on the survey approach are
listed below for your feedback. Feedback may be sent publicly to
this list, or privately to Council (please indicate if you would
like your feedback to remain anonymous and we will not disclose
your identity). <br>
</p>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><br>
Is our approach right? Do the four phases of the survey make
sense?<br>
Are we asking the right questions or covering the right areas in
the design phase?</p>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;">Should
we offer incentives for completion of the survey?<br>
How often should we repeat the survey?</p>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;">Is
this an engagement that could be done within the community or do
you think we need to engage with a commercial provider to do
this?</p>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><br>
</p>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><br>
</p>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;">Thanking
you in advance for your feedback, thoughts and reflections,<br>
With kind regards,<br>
Kathy<br>
</p>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><br>
</p>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><br>
</p>
<p dir="ltr"
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----------------------<br>
</p>
<p dir="ltr"
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<br>
</p>
<span style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;"></span>
<h2 dir="ltr"
style="line-height:1.15;margin-top:10pt;margin-bottom:0pt;"><span
style="font-size:13px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:bold;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Design</span></h2>
<br>
<span style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;"></span>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">The
survey should be designed according to qualitative and
quantitative best practice methods, enabling statistically
valid data to be captured on areas such as;<br>
<br class="kix-line-break">
</span></p>
<ul style="margin-top:0pt;margin-bottom:0pt;">
<li dir="ltr"
style="list-style-type:disc;font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Demographics
of the community</span></p>
</li>
<li dir="ltr"
style="list-style-type:disc;font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Confidence
of the community in Linux Australia’s leadership, vision
and effectiveness</span></p>
</li>
<li dir="ltr"
style="list-style-type:disc;font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Awareness
within the community of services and facilities provided
by Linux Australia</span></p>
</li>
<li dir="ltr"
style="list-style-type:disc;font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Awareness
within the community of Linux Australia’s priorities and
activities, and identification of whether these need to
change</span></p>
</li>
<li dir="ltr"
style="list-style-type:disc;font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Identification
of unmet community needs</span></p>
</li>
</ul>
<h2 dir="ltr"
style="line-height:1.15;margin-top:10pt;margin-bottom:0pt;"><span
style="font-size:13px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:bold;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Administration</span></h2>
<br>
<span style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;"></span>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">The
survey should be administered if possible using an open
source-licensed toolset. It may be hosted in the cloud or on
Linux Australia’s infrastructure. If hosted in the cloud,
Linux Australia should be able to retain access to all data
captured for future use. </span></p>
<br>
<span style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;"></span>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">The
survey tool, and survey questions, should be able to be
re-used in future years to assist in the identification of key
trends over time. </span></p>
<br>
<span style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;"></span>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">The
survey tool should allow only one submission per respondent,
and restrict respondents to current Linux Australia members.
Linux Australia will provide a full membership listing for
this purpose. </span></p>
<span style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;"></span>
<h2 dir="ltr"
style="line-height:1.15;margin-top:10pt;margin-bottom:0pt;"><span
style="font-size:13px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:bold;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Analysis</span></h2>
<br>
<span style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;"></span>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">The
engagement also seeks an objective and insightful analysis of
the survey results. The party undertaking the survey will need
to have a thorough understanding of Linux Australia’s history,
the wider political and organisational environment in which it
operates and the broader open source community in order to
effectively deliver here. </span></p>
<br>
<span style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;"></span>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">The
analysis should graphically represent recommendations or
conclusions where possible to enhance the readability of the
report. </span></p>
<h2 dir="ltr"
style="line-height:1.15;margin-top:10pt;margin-bottom:0pt;"><span
style="font-size:13px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:bold;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Recommended
corrective and initiative action</span></h2>
<br>
<span style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;"></span>
<p dir="ltr"
style="line-height:1.15;margin-top:0pt;margin-bottom:0pt;"><span
style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Corrective
or initiative actions should be recommended in the analysis
report to address weaknesses, gap areas or areas of
opportunity. Recommendations should be prioritised for action
based on findings in the survey data. </span></p>
<br>
<span style="font-size:15px;font-family:'Droid
Sans';color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;"></span><br>
<br>
<br>
<br>
<pre class="moz-signature" cols="72">--
Kathy Reid
Secretary
Linux Australia
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:secretary@linux.org.au">secretary@linux.org.au</a>
<a moz-do-not-send="true" class="moz-txt-link-freetext" href="http://linux.org.au">http://linux.org.au</a>
Linux Australia Inc
GPO Box 4788
Sydney NSW 2001
Australia
ABN 56 987 117 479</pre>
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