[Jobs] JOB: (Sydney) Level 1 Support, Full Time

[Linux Jobs]

Level 1 Support, Full Time

 Anchor is a leading Linux based web hosting provider in the Australian
market. We are growing and we need more people to join the team.

We have a full time opening for a Customer Support engineer at our
Sydney CBD office, for immediate start.

Our Customer Support Engineers:

* are self motivated, working in a dynamic, fast-paced environment
that demands quick learning and initiative,

* have excellent English communication skills and a good phone manner,

* get a buzz out of assisting helpless customers,

* are keen and creative, able to quickly identify problems and
embiggen customer satisfaction,

* stay abreast of current web development trends and technologies,

* have a little bit of experience with Linux and Windows system
administration,

* are familiar with end user applications such as Outlook, Frontpage,
Mail.app, WS-FTP).

Responsibilities in this position include:

* First level technical support; email configuration, publishing new
websites, resetting passwords to a combination of pet names, birth
dates, and phone numbers.

* Order processing; hosting accounts, domain registrations, ssl
certificates. Configuration of services required to provision
these products: BIND zonefiles, Apache virtualhosts, postfix and
sendmail virtual maps, PostgreSQL and MySQL databases.

* Assisting senior systems engineers; deployment of new servers,
network configuration, network monitoring and diagnostics.

Remuneration: $30k
* coffee
* beer
* couches
* foosball
* dual head workstation

Minimum qualifications: Year 12/HSC.

Contact: 
Please send your CV in plain text, PDF, or, if absolutely necessary in
Word to jobs at anchor.com.au
Applications close: 10th February 2006