[Jobs] JOB: (Los Angeles) Jr. Rmote Systems Administrato, Contract
jobs at linux.org.au
Thu Jun 3 13:21:02 UTC 2004
Jr. Rmote Systems Administrato, Contract
We are a linux based shared web hosting company. The full job
description is as follows:
This can be a telecommuting position or based in Los Angeles, CA.
Available hours are graveyard/twilight shift based on PST. Some weekends
may be required. 40 hours per week. Contract only. Salary starts at
Please apply at http://lunarpages.com/jobs
No phone calls
Responds to server alerts as per instructions
Answers Help Desk tickets in Escalation
Adds features to accounts via billing manager when requested.
Answers Help Desk tickets in Support and Info as a secondary
Reads, troubleshoots and answers Lunarforums threads.
Continues development of Lunarpages and systems knowledge to more
effectively answer calls.
Answers Level III technical questions
Assists CSR and RSR I and II employees with elevated calls and tickets
Responsibilities to include but not limited to: transferring accounts to
different servers, change domain configurations, trouble shoot system
Answers Lunarforums threads
Performs miscellaneous job-related duties as assigned.
Knowledge and understanding of operating principles, practices, and
procedures within area of business specialty.
Previous server administration
Ability to communicate effectively, both orally and in writing.
Ability to work well with the public
Ability to install server software
Ability to troubleshoot and resolve customer and server problems
Skill in the use of personal computers and related software
Ability to work productively and efficiently to meet deadlines and
Attention to detail
Ability to work in a team environment
Knowledge of customer service principles, techniques, systems, and
Contact: Please apply at http://lunarpages.com/jobs
No phone calls
Applications close: 1st June 2004
More information about the jobs