[Jobs] JOB: (Sydney CBD) Customer Support Engineer, Full Time

[Linux Jobs]

Customer Support Engineer, Full Time

# CBD Location
# Learn all about linux/windows system administration
# Fun work environment

Anchor is a leading Linux based web hosting provider in the Australian market. We are growing and we need more people to join the team.

We have a full time opening for a Customer Support engineer at our Sydney CBD office, for immediate start.

Our Customer Support Engineers:

are self motivated, working in a dynamic, fast-paced environment that demands quick learning and initiative,

have excellent English communication skills and a good phone manner,

get a buzz out of assisting helpless customers,

are keen and creative, able to quickly identify problems and embiggen customer satisfaction,

stay abreast of current web development trends and technologies,

have a little bit of experience with Linux and Windows system administration,

are familiar with end user applications such as (Outlook, Frontpage, Mail.app, WS-FTP).

Responsibilities in this position include:

First level technical support; email configuration, publishing new websites, resetting passwords to a combination of pet names, birth dates, and phone numbers.

Order processing; hosting accounts, domain registrations, ssl certificates.

Configuration of services required to provision these productes: BIND zonefiles, Apache virtualhosts, postfix and sendmail virtual maps, PostgreSQL and MySQL databases.

Assisting senior systems engineers; deployment of new servers, network configuration, network monitoring and diagnostics.

Remuneration: $33k package

beer
couches
foosball
pool table
dual head workstation

Minimum qualifications: Year 12/HSC.

Please send your CV in plain text, PDF, or, if absolutely necessary in Word to jobs at anchor.com.au


Contact: jobs at anchor.com.au
Applications close: 21st July 2006