[Computerbank] solving the conundrum of the bush

[Greg White]

A help list for all of Australia, may work, but are all the groups using the
same distribution?  And I think that you need a Help for Volunteers list,
separate to the Help for Don't Know Linux or Computers.  Just for
psychological reasons. If it is a list of people asking only simple green
problems (that everybody knows), then the clients will feel good about
piping up and asking questions, and solving their problems, in a group of
equals.   But if you bundle them in with the volunteer helpers list, then
they become worried that everybody will think that they are stupid, or think
that they are too stupid to learn, and all that sort of negative stuff.

greg


----- Original Message -----
From: Bruce McCubbery <brucemcc at melbpc.org.au>
To: <computerbank at lists.linux.org.au>
Sent: Sunday, January 06, 2002 9:03 AM
Subject: Re: [Computerbank] solving the conundrum of the bush


>
> Yes Greg I do think others at Cbk VIC have looked at this support, etc
long
> and hard. Your suggestion(s) will however help them move ahead on it again
> though, it's likely.
>
> IN FACT if we were able to set up what you were talking about, we only
need
> ONE of them for ALL of Australia, don't we?
>
> Looking at the three tiers of LUV and heeding your comment that "our
> clients would feel like fish out of water on these lists and be overawed
by
> the skill level", what might be an add-on that completed the package?
>
> Isn't there a need/opportunity for some proselytisers for the
> Linux/Computerbank Way to begin a first stage list that comes before even
> the LUV Beginners level? Something like a "So you've just heard of Linux
or
> Computernak and want to ask some questions?" list?
>
> With good-hearted people of persisting patience, that'd work for those who
> already have access to the Internet from somewhere, wouldn't it? Just set
> up another list which such people would join and -- as it all evolved --
> develop a Q&A for newbies coming in. In the process evolving the whole
> package?
>
> IMPORTANTLY this also could be open to anyone anywhere in Oz, not being a
> job for any particular Linux or Computerbank group but all of us together?
>
> Regards, Bruce
>
>
> At 08:09 6/01/02 +1100, Greg White wrote:
> >the LUV group, operate at least three lists. LUV Beginners, LUV
> >talk, and just 'LUV'.
> >And generally speaking I would think that Computerbank clients would feel
> >like fish out of water on these lists, and be overawed by the skill
level.
> >These lists they would be encouraged to join once up to speed a bit.
>
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