[Computerbank] Victorian Report for November and December 2002 (reproduced email)

[Kylie Davies]

This might be of interest to all...

Cheers,

Kylie 

----------  Forwarded Message  ----------

Subject: [CAI-committee] Report for November and December 2002
Date: Sat, 21 Dec 2002 22:02:54 +1100
From: Kylie Davies <mailkylie at optushome.com.au>
To: cai-committee at lists.linux.org.au

HI there all,

Below is the VIC SC report for November and December 2002.

I will present a run down of finances at the CAI-National Meeting on Monday
night.

Cheers,

Kylie

--
Kylie Davies
Victorian Branch Coordinator
Computerbank Australia Inc

CAI-Vic Report for November / December 2002.

Systems Out

November  29
December  16

CAI-Vic has progressed considerably with network builds. We have finished
and delivered the network for the Autism Congress (5 systems and network
printer) and we planned to deliver the Menieres Support Group (MSG) systems.

We ran into more network problems (problems with MIT cookies) and this
delayed the delivery of the network to the MSG.

The MSG and the Healseville Retirement Village have been calling quite
regularly to find out when their networks will be ready. The networks had
been promised (and the groups had attended training) over 2 months ago.
Grant called both groups to explain the difficulties we were experiencing and
that we would deliver them as soon as we could.

Thanks go to Julien Goodwin for solving the MIT cookie issues. Thanks also go
to Tim, Grant and Graham for designing, building, and persisting with the MIT
cookie issue.

We plan to deliver the MSG network early in the New Year. We will build and
deliver the Healesville Network in the New Year.

Thanks go to Grant, Jaymz, Cloud, Rob, Penni and me for the wizz-bang Network
rollout at the Melbourne Convention Centre for the World Autism Congress. For
more information check out http://www.autismcongress.com/chat/chat.htm - this
is what the network is primarily being used for.

User Support November

1 monitor issue with plugs
2 USB printer info
3 soundcard config issues
1 staroffice file saving problems
1 cd/snd config
1 hdd cable disconnected
1 computer blew up at power supply
1 config printer
1 install and configure netscape plugins
2 hard drive full issues
2 ISP config issues
1 forgot password
1 ISP config
1 Kmail issues
1 mouse issues

User Support December

2 root password issues
1 reconfigure X
1 browser misconfiguration
1 X wont start issues - unresolved
1 Internet / mail / browser issues
1 Keyboard converter required
1 unknown inhouse support
1 hard disk full issues
1 unknown phone support
1 help with laptop installation of desktop penguin
1 rescue disk and rescue system
1 attempt at support but client had installed windows

New Volunteers

November 10 new faces
December 2 new faces

Training Delivered in November

38 Regular 3 hour
2 One on One
8 Show Me How

Training Delivered in December

3 Regular 3hour training
4 One on One
10 Show Me How

Recycling

November 1 Pickup
December 2 Pickups

Donations in November

We received donations from around 10 individuals this month. It is hard to
take stock of this as sometimes donation deliveries are not getting recorded.
We will be implementing better systems in the New Year to deal with this.

We heard from the MFB but we are yet to pick up the computers.

Donations in December

Around 5 systems were donated from Individuals (one system a P233, and one
had 96 MB RAM)). We also picked up 31 P166/233's from Eastwood Primary School
in East Ringwood. All of the systems have CD/SND. We are expecting to pick up
some more systems (6) from Melbourne Uni this week.

General News for November and December

I have been unwell during November/December and my reports have not been
timely during this time. The Victorian Treasurer has been working quite a lot
lately and due to being unwell I have not been able to do the work either. I
plan to look at this next week and will report as soon as possible.

We are still facilitating the placement of computers in the South Pacific, we
are currently assisting with computer placements in Papua New Guinea and East
Timor. Our role involves sending software, documentation and training manuals
as well as facilitating links between ANZ branches to Rotary groups in South
Pacific Regions where computers will become available.

We had our End of Year BBQ and Volunteer Awards in the Flagstaff Gardens.
This was a great day (the weather was beautiful) and many volunteers were
rewarded for their hard work and efforts. This was followed by a fundraiser
trivia night - where we raised $90. A fun night was had by all with the
winning team being "JJR" (Julian, John, Reuben, and Dean) by one point.  Well
done guys!

CAI-Vic will be closed from December 21st and we will reopen on Wednesday
January 8th 2003 (Time TBA).

I would like to wish all Computerbank Victoria volunteers and friends a happy
and safe holiday season. Thanks for all your hard work, commitment and
dedication during 2002.

----






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