[Computerbank] coming to terms with the Catch 22 puzzle/conundrum

[Bruce McCubbery]

Good morning Kylie and all,

I prepared a response to what you said below Kylie, but it is all based on
your availability to go on the weekly radio show I've proposed and reducing
your workload in other areas..

I have suggestions about how it all might be achieved but..

Well, are you available to go on a weekly 5 min. spot... and happy to hand
over some of the stuff you do to others?

That is ... if it seems like what I'm going to suggest would work?

Regards, Bruce (Ascot Vale, Melbourne)

At 14:54 5/11/01 +1100, Kylie Davies wrote:
>Hello,
>
>Just a few more considerations to throw into the melting pot. :)
>
>> ~ a lot of donations turn out to be useless
>> ~ not enough people to field the telephone/fax/email contacts
>> ~ not enough volunteers to pick up the donations
>
>Hmmm - and now - NOT enough MONEY to reimburse volunteers for picking up
>equipment. How do you want to solve that one for me?
>
>> ~ go with the flow, pick it all up, but comment on the radio show
>
>To  pick up junk is a waste of time and space. No thanks. And if I\'m
reimbursing
>volunteers for pickups - it\'s also a waste of money. 
>
>> ~ throughput is too slow
>
>Throughput of computers is okay - it\'s throughput of training that isnt
okay.
>
>We only have two (three) volunteer trainers who are doing *all* the training.
>Theres Penni, myself and Grant. Quite frankly we can not cope with doing any
>more sessions, so dont even think about more throughput of systems without
more
>*RELIABLE* people who will turn up every saturday/thursday to train 8 people.
>
>Then there\'s the other problem of trainees (recipients) cancelling sessions
>(sometimes not even showing up) and rescheduling (thus taking a spot that
could
>have been given to a newbie trainee). How are you going to counteract that
one?
>
>I counteract it by making a \"DO NOT CALL\" file. Therefore if person x
doesnt
>show to training sessions and doesnt call us to explain why, they
automagically
>go into a folder - that says \"do not call\" - \"wait for them to call us\".
>
>Theres about 8 folk in that folder atm. :)
>
>Cheers,
>
>Kylie
>
>
>
>
>> ~ there aren\'t enough volunteers to deliver and install the computers
>
>Until further notice, no volunteer at CB - will be giving any recipient and
>their computer a lift home. There are dire insurance implications here - and
>until we get this clarified - this STOPS PRONTO.