[Cbsupport] big pond

[John Simpson]

Hi Scott

I need to get some information from you

How long ago did you get a computer from us? ( It'll help us determine a
course of action as we recently change our Distribution)

Are you on Dialup, Adsl or Cable?

If on Dialup, did you get the modem from us?

If on Dial up, did you run the "Configure Internet Connection" from the
Kmenu/Internet/Connect to Internet  Menu?

If we can't get you setup over the net, and you are a recent ( last 3
months) recipient, could we get you to bring the computer box and
modem/power/serial cable in for testing ( You wouldn't need the monitor or
anything else bought in)

On 9/11/06, scott mraz <razz62.scott at gmail.com> wrote:
>
> Dear CB Support,
>                           I  set  up my  puter for internet connection. It
> dials out and the modem  connects , but cannot display a web page , says
> "web page unavailable . Tech  support  at big pond don't  help with Linux ,
> and were going to refer me to someone else but at a charge. Any  help  would
> be much  appreciated,,ty ,,regards  Scott
>



-- 
John Simpson

http://nighthawk.mine.nu/
"Quantum Physics: The dreams stuff is made of."
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