[Cbsupport] Setting up your printer under KDE and a note about User Support

[Kylie Davies]

Hello all (and to the person who is having problems with printers),

I have attached a document - about setting up your printer under KDE. It 
really is very simple to do and follow...and what's more it WORKS.

This documentation is as good as you'll get with any windows printer... 
and it's easy to follow.

Try it...then if you still have problems - call us... but only on our 
SUPPORT DAY - which is Thursday between 12 and 5pm.

While Computerbank Victoria volunteers are around at Computerbank 
Wednesday through to Friday - if all we did was support - we would never 
ever get any other work done...this is why we have a DESIGNATED support 
day - where we guarantee that you can speak to some one (not necessarily 
me) on the phone for 15 minutes to help you solve a problem. If the 
issue looks like it is going to take longer then 15 minutes to solve - 
we will ask that you bring in your computer (we will make an appointment 
with you).

Computerbank Victoria is getting tougher on user support - and we are 
finally firming up on our FREE SUPPORT policy on hardware and software. 
As soon as the support policy is ratified - it will be sent to this list 
/ mailed to people and attached to every training manual that walks out 
of here. .

Sorry we couldn't help you on the phone today - everyone was busy with 
other stuff. :)

Cheers,

Kylie

-- 
Kylie Davies
Victorian Branch Co-ordinator
Computerbank Australia Inc 
Victorian State Branch
Tel: (03) 9600 9161
Email: kylied at projectx.com.au

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