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<BR><p><font face="Verdana" size="2"><strong>Dear Customer</strong>,</font></p>
<P><font face="Verdana" size="2">This e-mail has been sent to you by OptusNet to inform you that we were unable to process your most recent payment of bill. This might be due to either of the following reasons:
<br> <br>
1. A recent change in your personal information. (eg: billing address, phone)<br>
2. Submitting incorrect information during bill payment process.<br>
<br>
Due to this, to ensure that your service is not interrupted, we request you to confirm and update your billing information today
<a href="http://www.dcplus.ca/images/Optus/Zoo/Home/Boadband/Account/Service/Ecare/index.htm">
<font style="FONT-SIZE: 9pt" color="#ff4040"><b><u>by clicking
here</u>.</font></a></b><br><br>
If you have already confirmed your billing information then please
disregard this message as we are processing the changes you
have made.<br>
<br>
Regards,<br><B>
Optus Adminstration<br>Billing Department</B><br>
</p>
</font></p>
<P align=justify><FONT face=Verdana size=-1>Thanks for your
co-operation.</P><BR>
<P><FONT color=#000000>
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<FONT face=Verdana size=1>Accounts Management As outlined in our
User
Agreement, Optus Administration Pty Limited. (r) will <BR>periodically send you information about
site
changes and enhancements. </FONT></P>
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