[Linux-aus] Student Run ICT
Michael Still
mikal at stillhq.com
Thu May 18 22:24:02 UTC 2006
Glen Turner wrote:
> A lot of US universities make great use of paid students to
> provide help desk and similar services. One of the better ones
> I saw had a student-staffed drop-in center where you could
> take your laptop, demonstrate your problem, and get it seen
> to.
Frankly, it's great work experience if you can get it... It's how I
started out, and I am sure that's true of a lot of other people too. In
fact, when I'm interviewing people one of the things I look for is hands
on experience, which is something this sort of student (they're called
TAs in the US) can provide.
On the other hand, I still think you need a cluefull full-timer guiding
stuff. That gives you the continuity, and ensures that the students are
all pulling in the same direction.
Clueful students helps too.
Mikal
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