From admin-team at linux.org.au Thu Aug 3 14:21:11 2023 From: admin-team at linux.org.au (Linux Australia Website) Date: Thu, 03 Aug 2023 04:21:11 -0000 Subject: [LA-Jobs] Linux Australia - New Job submitted - Owner at Sapphire c2c Message-ID: Your email address: tone at sapphirec2c.com.au Contact Email Address: tone at sapphirec2c.com.au Company: Sapphire c2c Contact Number: 0400795091 Job title: Owner Job description: Interested in someone who can start on either debian or/and ubuntu. With the ability to load onto RK3566 devices and similar. Details of one of the hardware attached. We would also need someone who is able to provide support remotely or locally ( depending on network infrastructure the devices are installed onto ) We are developing various types of hardware together with our manufacturer which would suit a person with the ability to provide us with minimal requirements needed for either OS to work with headroom for upgrades/updates. This person would also need to sign NDA and IP Protection forms prior to start Job location: WA Job post expiry date: 01-01-2024 From admin-team at linux.org.au Wed Aug 23 12:56:52 2023 From: admin-team at linux.org.au (Linux Australia Website) Date: Wed, 23 Aug 2023 02:56:52 +0000 Subject: [LA-Jobs] Linux Australia - New Job submitted - Desktop Support Specialist at https://dug.com/ Message-ID: <1RfxRI9U4taAgsEnkvM6B9afVyUictKBxWV6LqaMU@linux.org.au> Your email address: recruitment at dug.com Contact Email Address: recruitment at dug.com Company: https://dug.com/ Contact Number: 8325823221 Job title: Desktop Support Specialist Job description: An opportunity to work on one of the world's largest, privately owned Supercomputers. We are looking for a Desktop Support Specialist to join our diverse IT team with a focus on providing technical assistance to internal end-users in office and remote locations. You will help install, manage, upgrade and troubleshoot desktop, laptop, hardware and software systems. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions to technical and non-technical users alike. You should be familiar with varied desktop software, hardware, operating systems, AV, peripherals and remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate desktop user customer satisfaction and productivity. Responsibilities: To set up and manage user accounts and permissions. Upholding and testing security, including blocking unapproved access. Creating maintenance plans for the prevention of unexpected failures. Setting up the Organization?s computer systems to meet specific business goals. Monitoring day to day computer performance. Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections. Ensure desktop computers interconnect seamlessly with diverse systems keeping in mind for compatibility factors. Endorse and apply upgrades to systems to ensure durability. Address user tickets regarding hardware, software and networking. Guide users with simple, step-by-step instructions. Conduct remote troubleshooting. Resolve hardware and network connectivity issues. Validate & approve VPN access for all remote users. Assist in technical upgrading and maintaining of entire desktop systems. Support in testing and deployment of new applications and systems. Train and guide staff hardware and software usage. Help create technical documentation and manuals. Requirements and skills: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role. Hands-on experience with Windows, Linux and Mac OS desktop environments. Working knowledge of office automation products and computer peripherals, like printers and scanners. Knowledge of network security practices and anti-virus programs. Ability to perform remote troubleshooting and provide clear instructions. Excellent problem-solving and multitasking skills. Customer-oriented attitude. Experience with Slack, Office Suite, Google Suite, Zoom. We Offer: A position in one of the most exciting high-tech companies in Australia. An opportunity to work on interesting, challenging projects. A diverse environment with multiple, ongoing projects. Centrally located in Australia?s sunniest capital city, modern offices with end-of-trip facilities, views over Kings Park and nearby food options. Job location: WA Job post expiry date: 31-10-2023