[LA-Jobs] Systems Technician - Dr. D Studios - CG Feature Film - Happy Feet 2 - Sydney - Short Term Contracts - Start ASAP

[LA Jobs List]

A new job has been posted on the Linux Australia website.
http://linux.org.au/content/systems-technician-dr-d-studios-cg-feature-film-happy-feet-2-sydney-short-term-contracts-sta
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Dr. D is the digital production studio created by Academy Award winning  
producers George Miller and Doug Mitchell in partnership with the Omnilab  
Media Group.

We are seeking highly motivated individuals to work within the Systems and  
Service Department on Happy Feet 2.

This is a mid level position and an excellent opportunity to join a large  
studio, work on a CG feature film, and increase your skill set and knowledge  
of CG feature film making.

Role:
Perform computer systems support for front and back-of-house systems and  
participate in projects related to ongoing maintenance and development of  
technology systems.

Reporting Relationships:
-	This position reports to the Service Delivery Manager
-	This position works within a team of Systems Technicians, Service Desk  
Coordinators & other IT&E support personnel
-	This position does not have any direct reports

Business Challenges:
-	Learning and maintaining currency on IT&E systems and procedures
-	Adapting to rapid change and development in production support environment
-	Contributing to team spirit and performance

Key Responsibilities:
-	Providing customer-service oriented support presence
-	Effectively gathering details, diagnosing and performing L2 break/fix and  
add/change support via telephone, remote technologies, and in person
-	Maintaining record of activities in various support systems
-	Managing tasks and priorities based on established procedures and input  
from management
-	Participating in individual and cross-functional projects
-	Assisting with L1 helpdesk coverage during support peaks
-	Taking pro-active support measures to reduce the occurrence of support  
issues
-	Maintaining knowledge of products and product updates
-	Building constructive working relationships with vendors, customers and  
other business units

Required Skills & Experience:
-	Excellent verbal & written communication skills and professional phone  
manner
-	Strong organisational skills
-	Solid problem solving abilities
-	Thorough understanding of Windows/Linux/MacOS desktop computing and LAN/WAN  
environments
-	3-5 years experience in IT support position
-	Tertiary education in Information Technology

Find out more about Dr D Studios here, http://www.drdstudios.com.
To apply, please email a cover letter and C.V./resume to  
careers at drdstudios.com

Please note this is a full time short term contract.  Candidates must be  
Sydney based with full Australian working rights, either Australian / NZ  
citizens, Australian Permanent Residents or on a working holiday visa.



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Attachments:
* http://linux.org.au/files/jobs/Systems_technician - Happy Feet 2.pdf -