[LA-Jobs] Linux Technical Support Role - Anchor Systems

[LA Jobs List]

A new job has been posted on the Linux Australia website.
http://linux.org.au/content/linux-technical-support-role-anchor-systems
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# Level 1/2 support for web hosting and managed servers
# Learn all about Linux/Windows system administration magic
# Excellent work environment

Anchor is a leading Linux based web hosting provider in the Australian  
market. We are growing and we need more people to join the team. We have a  
full time opening for an immediate start.


Our customer support druids:


     * Have excellent English communication skills and a good phone manner
     * Are self motivated, working in a dynamic, fast-paced environment that  
demands
       quick learning and initiative
     * Get a buzz out of assisting helpless customers
     * Are keen and creative, able to quickly identify problems and embiggen  
customer satisfaction
     * Stay abreast of current web development trends and technologies
     * Have a experience with Linux and Windows system administration
     * Are familiar with end user applications such as (Outlook, Frontpage,  
Mail.app, WS-FTP)


Responsibilities in this position include:


     * 1st/2nd level technical support; email configuration, publishing new  
websites, resetting passwords, etc.
     * Order processing; hosting accounts, domain registrations, SSL  
certificates.
     * Configuration of services required to provision these products: BIND  
zonefiles, Apache virtualhosts, postfix and sendmail virtual maps, PostgreSQL  
and MySQL databases
     * Assisting senior systems engineers; deployment of new servers, network  
configuration, network monitoring and diagnostics.


Excellent work environment:


     * Casual wear
     * beer
     * Couches
     * Foosball and Pool table
     * Dual head workstation and comfy chair



Contact: Keiran Holloway
1300 883 979
jobs at anchor.com.au

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