[LA-Jobs] Support systems engineer Linux/Windows, Adelaide, Genesis IT

[LA Jobs List]

A new job has been posted on the Linux Australia website.
http://linux.org.au/content/urgent-support-systems-engineer-linuxwindows-adelaide-genesis-it
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Support Systems engineer LINUX/WINDOWS

I am currently looking for a support engineer in Adelaide for a permanent  
role. My client is one of the largest hosting company in Australia.

Your responsibilities:

As a member of the Service Desk team, your key responsibility will be to  
provide level 1 and 2 technical support in the investigation and resolution  
of reported incidents from our blue-chip customers.  In doing so, you will  
ensure compliance with service center targets for customer inquiry handling  
and escalation management, whilst maintaining appropriate customer contact to  
manage expectations and requirements through the incident resolution process.

Reporting to the Service Desk Manager, your demonstrated knowledge and  
troubleshooting experience with Microsoft and Linux Operating systems will be  
highly regarded, as will your familiarity with 2000/2003 servers. Your  
technical experience, in conjunction with your exceptional customer service  
and communication skills, will guarantee your success and job satisfaction.
Your passion for IT and flexibility and commitment to participating in a  
rotating 24/7 shift roster, which includes some night and weekend work, will  
see you hit the ground running and become an invaluable team member.

Don’t miss this opportunity to become part of a progressive team  
environment where employees’ efforts are valued and rewarded, and excellent  
career progression opportunities exist. Contact Mathieu Cornillon Now by  
sending an updated resume to mcornillon at genesisit.com.au, and I will come  
back to you ASAP.

This position offer a salary from 50 to 70 K$.


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