[Jobs] JOB: (Sydney) Linux Support/Customer service, Full Time

[Linux Jobs]

Linux Support/Customer service, Full Time

# Level 1/2 support for web hosting and managed servers
# Learn all about Linux/Windows system administration magic
# Excellent work environment

Anchor is a leading Linux based web hosting provider in the Australian market. W e are growing and we need more people to join the team. We have a full time open ing for an immediate start.


Our customer support druids:


    * Have excellent English communication skills and a good phone manner
    * Are self motivated, working in a dynamic, fast-paced environment that dema nds
      quick learning and initiative
    * Get a buzz out of assisting helpless customers
    * Are keen and creative, able to quickly identify problems and embiggen cust omer satisfaction
    * Stay abreast of current web development trends and technologies
    * Have a experience with Linux and Windows system administration
    * Are familiar with end user applications such as (Outlook, Frontpage, Mail. app, WS-FTP)


Responsibilities in this position include:


    * 1st/2nd level technical support; email configuration, publishing new websi tes, resetting passwords, etc.
    * Order processing; hosting accounts, domain registrations, SSL certificates .
    * Configuration of services required to provision these products: BIND zonef iles, Apache virtualhosts, postfix and sendmail virtual maps, PostgreSQL and MyS QL databases
    * Assisting senior systems engineers; deployment of new servers, network con figuration, network monitoring and diagnostics.


Excellent work environment:


    * Casual wear
    * beer
    * Couches
    * Foosball and Pool table
    * Dual head workstation and comfy chair


Remuneration: $35K/$neg
keiran at fathom:~/internal-docs/administration/job-ads$ cat 200609-support.txt

# Level 1/2 support for web hosting and managed servers
# Learn all about Linux/Windows system administration magic
# Excellent work environment

Anchor is a leading Linux based web hosting provider in the Australian market. We are growing and we need more people to join the team. We have a full time opening for an immediate start.


Our customer support druids:


    * Have excellent English communication skills and a good phone manner
    * Are self motivated, working in a dynamic, fast-paced environment that demands
      quick learning and initiative
    * Get a buzz out of assisting helpless customers
    * Are keen and creative, able to quickly identify problems and embiggen customer satisfaction
    * Stay abreast of current web development trends and technologies
    * Have a experience with Linux and Windows system administration
    * Are familiar with end user applications such as (Outlook, Frontpage, Mail.app, WS-FTP)


Responsibilities in this position include:


    * 1st/2nd level technical support; email configuration, publishing new websites, resetting passwords, etc.
    * Order processing; hosting accounts, domain registrations, SSL certificates.
    * Configuration of services required to provision these products: BIND zonefiles, Apache virtualhosts, postfix and sendmail virtual maps, PostgreSQL and MySQL databases
    * Assisting senior systems engineers; deployment of new servers, network configuration, network monitoring and diagnostics.


Excellent work environment:


    * Casual wear
    * beer
    * Couches
    * Foosball and Pool table
    * Dual head workstation and comfy chair


Remuneration: $33/$neg

Contact: Keiran Holloway
1300 883 979
jobs at anchor.com.au

Applications close: 22nd September 2006