[Jobs] JOB: (Sydney) Technical Support helpdest Eng, Contract

Linux Jobs jobs at linux.org.au
Sat Jul 17 16:16:01 UTC 2004


Technical Support helpdest Eng, Contract

This is a career opportunity not to be missed!

Animal Logic is a digital production company at the forefront of the international visual effects industry, for over 10 years it has proven itself across the areas of television, film, computer games and the Internet.

Animal Logic is involved on the cutting edge of technology development, working in a highly dynamic, fast paced and changing space, they are seeking like minded individuals to embark with them on this journey.

Currently we are seeking an individual to join the Animal Logic team to provide superior technical and customer support, specifically you will be responsible for:

·	Service Animal Logic Technical Support needs (log requests, investigate, address, escalate)
·	Undertake system diagnosis, repair, build, maintenance and software installation
·	Strive to continually increase knowledge
·	Adhere to confidentiality, proprietary information standards and company policies
·	Provide after hours and weekend support as required

To be suitable for this role you will have demonstrated experience within a fast paced and dynamic environment, specifically you will have the following experience:

·	Demonstrated experience in a similar role
·	Excellent customer support, relation and communication skills
·	Strong interpersonal, written & verbal communication skills, excellent presentation
·	Knowledge of desktop and server relationships and operating systems
·	Analytical & problem solving ability
·	Flexibility, commitment, work well under pressure, professional, initiative
·	Experience with the following FTP, software instillation, & Windows and ideally Red Hat Linux & Mac OS X
·	Certification: Linux, Windows, Macintosh is highly desirable

Please do not apply unless you are committed, enthusiastic and have demonstrated experience.


Contact: If you feel that you are suitable for the role please forward your CV to Naomi Arnold at narnold at eliteconsulting.com.au , if you have any questions please call Naomi on (02) 9238 1115.

For more information feel free to visit our website at www.elitecon
Applications close: 19th July 2004





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