[Computerbank] solving the conundrum of the bush

Dale Long dalel at loftuscomp.com.au
Mon Jan 7 15:08:04 UTC 2002


On Mon, 7 Jan 2002, Da Moose wrote:
> Yes your right we have looked at support and it's a difficult and costly
> area.
> 
> Some days we spend most of the day on the phone answering suppoert calls.

Has the area of reducing the types of support calls you get been
investigated in any way? For example, certain types of applications or
desktop setups may reduce the level of support required.

Dale.




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