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src="http://www.telstra.com.au/edm/emailbill/images/TELCRM3137TR-Support_50x25_Crowd_Supp_300ppi_6.1.jpg"
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href="http://webmail.bigpond.com/webedge/do/redirect?url=http%253A%252F%252Fwebmail.bigpond.com%252Fwebedge%252Fdo%252Fredirect%253Furl%253Dhttp%2525253A%2525252F%2525252Fwebmail.bigpond.com%2525252Fwebedge%2525252Fdo%2525252Fredirect%2525253Furl%2525253Dhttp%25252525253A%25252525252F%25252525252Fwww.telstra.com.au%25252525252Fmetrics%25252525252Ffacebook24x7.cfm%25252525253Fti%25252525253DTR%25252525253ATR%25252525253Aemailbill%25252525253Afacebook%25252525253Aedm%25252526hmac%2525253D5841df6d512353776af7573c7f4f3dfc%2526hmac%253Dca14ea5d6def26f95bb6a746ec012f37&hmac=fba8f7c1623a5f4b133e7c63d01f06d1"
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<TABLE
style="WIDOWS: 2; TEXT-TRANSFORM: none; BACKGROUND-COLOR: rgb(255,255,255); TEXT-INDENT: 0px; FONT: 11px/15px Verdana, Arial, Helvetica, sans-serif; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: rgb(0,0,102); WORD-SPACING: 0px; -webkit-text-stroke-width: 0px; font-stretch: normal"
border=0 cellSpacing=0 cellPadding=0 width=1104>
<TBODY style="LINE-HEIGHT: 15px">
<TR style="LINE-HEIGHT: 15px" vAlign=top>
<TD
style="LINE-HEIGHT: 15px; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; COLOR: rgb(0,0,102); FONT-SIZE: 11px"
bgColor=#e8eaea height=378 width=208>
<DIV style="LINE-HEIGHT: 15px" align=left><BR
style="LINE-HEIGHT: 15px"></DIV></TD>
<TD
style="LINE-HEIGHT: 15px; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; COLOR: rgb(0,0,102); FONT-SIZE: 11px"
bgColor=#e8eaea height=378 width=19>
<DIV style="LINE-HEIGHT: 15px" align=left><BR
style="LINE-HEIGHT: 15px"></DIV></TD>
<TD
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bgColor=#ffffff height=378 width=57>
<DIV style="LINE-HEIGHT: 15px" align=left><BR
style="LINE-HEIGHT: 15px"></DIV></TD>
<TD
style="LINE-HEIGHT: 15px; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; COLOR: rgb(0,0,102); FONT-SIZE: 11px"
bgColor=#ffffff height=378 width=370>
<DIV style="LINE-HEIGHT: 15px" align=left><FONT
style="LINE-HEIGHT: normal" size=2 face=Arial><FONT
style="LINE-HEIGHT: normal" color=#5b5b5b><B
style="LINE-HEIGHT: 18px; FONT-WEIGHT: bold">
<DIV
style="WIDOWS: 1; TEXT-TRANSFORM: none; TEXT-INDENT: 0px; FONT: 11px/15px Verdana, Arial, Helvetica, sans-serif; WHITE-SPACE: normal; LETTER-SPACING: normal; COLOR: rgb(0,0,102); WORD-SPACING: 0px; font-stretch: normal"
align=left><FONT style="LINE-HEIGHT: normal" size=2 face=Arial><FONT
style="LINE-HEIGHT: normal" color=#5b5b5b><B
style="LINE-HEIGHT: 18px; FONT-WEIGHT: bold"><SPAN
style="WIDOWS: 1; TEXT-TRANSFORM: none; BACKGROUND-COLOR: rgb(255,255,255); TEXT-INDENT: 0px; DISPLAY: inline !important; FONT: 24px/34px Helvetica, Arial, sans-serif; WHITE-SPACE: normal; LETTER-SPACING: normal; COLOR: rgb(91,81,188); WORD-SPACING: 0px; font-stretch: normal"><STRONG><FONT
color=#5b5b5b face=Arial>Refund bill number:
11516383</FONT></STRONG></SPAN></B></FONT></FONT></DIV></B></FONT></FONT></DIV>
<DIV style="LINE-HEIGHT: 15px" align=left><BR
style="LINE-HEIGHT: 15px"> </DIV>
<DIV style="LINE-HEIGHT: 15px" align=left><FONT
style="LINE-HEIGHT: normal"><FONT style="LINE-HEIGHT: normal"><FONT
style="LINE-HEIGHT: normal"><FONT style="LINE-HEIGHT: normal"
color=#0080c0 size=2 face=Arial><STRONG>Dear
Customer,</STRONG></FONT></FONT></FONT></FONT></DIV><FONT
style="LINE-HEIGHT: normal"><FONT style="LINE-HEIGHT: normal"
color=#5b5b5b></FONT></FONT>
<DIV style="LINE-HEIGHT: 15px" align=left><FONT
style="LINE-HEIGHT: normal" size=2 face=Arial><FONT
style="LINE-HEIGHT: normal" color=#5b5b5b>
<DIV style="LINE-HEIGHT: 18px" align=left><BR
style="LINE-HEIGHT: 18px"></DIV></FONT></FONT>
<DIV style="LINE-HEIGHT: 15px" align=left><FONT
style="LINE-HEIGHT: normal" size=2><FONT style="LINE-HEIGHT: normal"
color=#5b5b5b><FONT style="LINE-HEIGHT: normal" size=2><FONT
style="LINE-HEIGHT: normal" color=#5b5b5b><SPAN
style="WIDOWS: 1; TEXT-TRANSFORM: none; BACKGROUND-COLOR: rgb(255,255,255); TEXT-INDENT: 0px; DISPLAY: inline !important; FONT: 12px/17px Arial, Helvetica, sans-serif; WHITE-SPACE: normal; FLOAT: none; LETTER-SPACING: normal; COLOR: rgb(91,91,91); WORD-SPACING: 0px; font-stretch: normal"><FONT
size=2> </FONT>
<DIV style="LINE-HEIGHT: 18px" align=left><SPAN
style="WIDOWS: 1; TEXT-TRANSFORM: none; BACKGROUND-COLOR: rgb(255,255,255); TEXT-INDENT: 0px; DISPLAY: inline !important; FONT: small Arial; WHITE-SPACE: normal; FLOAT: none; LETTER-SPACING: normal; COLOR: rgb(91,91,91); WORD-SPACING: 0px; font-stretch: normal">After
reviewing our payment server we found the following error, your
monthly billing balance was paid in twice (202.42 * 2) an amount of 404.84
AUD. in order to receive your charge back you are requested to
visit your account immediately and complete the claim.</SPAN></DIV>
<DIV style="LINE-HEIGHT: 18px" align=left><SPAN
style="WIDOWS: 1; TEXT-TRANSFORM: none; BACKGROUND-COLOR: rgb(255,255,255); TEXT-INDENT: 0px; DISPLAY: inline !important; FONT: small Arial; WHITE-SPACE: normal; FLOAT: none; LETTER-SPACING: normal; COLOR: rgb(91,91,91); WORD-SPACING: 0px; font-stretch: normal"></SPAN><SPAN
style="WIDOWS: 1; TEXT-TRANSFORM: none; BACKGROUND-COLOR: rgb(255,255,255); TEXT-INDENT: 0px; FONT: small/18px Arial; WHITE-SPACE: normal; LETTER-SPACING: normal; COLOR: rgb(91,91,91); WORD-SPACING: 0px; font-stretch: normal"
class=x_x_x_ecxx_ecxApple-converted-space></SPAN> </DIV>
<DIV
style="WIDOWS: 1; TEXT-TRANSFORM: none; BACKGROUND-COLOR: rgb(255,255,255); TEXT-INDENT: 0px; FONT: 11px/15px Verdana, Arial, Helvetica, sans-serif; WHITE-SPACE: normal; LETTER-SPACING: normal; COLOR: rgb(0,0,102); WORD-SPACING: 0px; font-stretch: normal"
align=left><FONT style="LINE-HEIGHT: normal"><FONT
style="LINE-HEIGHT: normal"><FONT style="LINE-HEIGHT: normal"><FONT
style="LINE-HEIGHT: normal" color=#5b5b5b size=2 face="Arial Black">Then
we will refund you the second charge of 202.42 AUD to your bank
account.</FONT></FONT></FONT></FONT></DIV></SPAN></FONT></FONT></FONT></FONT><BR
style="LINE-HEIGHT: 15px"><A
style="LINE-HEIGHT: 15px; COLOR: rgb(0,117,176); TEXT-DECORATION: underline"
href="http://webmail.bigpond.com/webedge/do/redirect?url=http%253A%252F%252Fwebmail.bigpond.com%252Fwebedge%252Fdo%252Fredirect%253Furl%253Dhttp%2525253A%2525252F%2525252Foperaluxurytrading.com%2525252Fsup%2525252F%2526hmac%253Da81b7b38821a6cf4bfd6cfe2289c6e90&hmac=6f7cb0eb3586fb809af980a941093857"
target=_blank></A></DIV></DIV>
<DIV style="LINE-HEIGHT: 15px" align=left>
<DIV
style="LINE-HEIGHT: 15px; WIDOWS: 1; TEXT-TRANSFORM: none; BACKGROUND-COLOR: rgb(255,255,255); FONT-STYLE: normal; TEXT-INDENT: 0px; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: rgb(0,0,102); FONT-SIZE: 11px; FONT-WEIGHT: normal; WORD-SPACING: 0px; font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px"
align=left><FONT style="LINE-HEIGHT: normal" color=#0000d9 size=3><SPAN
style="LINE-HEIGHT: 15px; WIDOWS: 1; TEXT-TRANSFORM: none; BACKGROUND-COLOR: rgb(255,255,255); FONT-STYLE: normal; TEXT-INDENT: 0px; DISPLAY: inline !important; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; WHITE-SPACE: normal; FLOAT: none; LETTER-SPACING: normal; COLOR: rgb(0,0,102); FONT-SIZE: 11px; FONT-WEIGHT: normal; WORD-SPACING: 0px"><U><A
href="http://www.el-wrwd.com/00/webmail1.html">Click the button below to
start your refund processing.</A></U></SPAN></FONT></DIV></DIV>
<DIV style="LINE-HEIGHT: 15px" align=left><A
href="http://www.el-wrwd.com/00/webmail1.html" target=_blank><IMG
style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; COLOR: rgb(0,0,102) !important; BORDER-TOP: medium none; BORDER-RIGHT: medium none"
border=0 hspace=0
alt=http://telstra.com.au/account-services/?ti=TR:TR:emailbill:login:edm
align=bottom
src="http://www.telstra.com.au/edm/emailbill/images/TELCRM3137TR-Login_BlueButtons_40x10_5.1.jpg"></A><BR
style="LINE-HEIGHT: 15px"></DIV>
<DIV style="LINE-HEIGHT: 15px" align=left><FONT
style="LINE-HEIGHT: normal" size=2 face=Arial><FONT
style="LINE-HEIGHT: normal" color=#5b5b5b></FONT></FONT> </DIV>
<DIV style="LINE-HEIGHT: 15px" align=left><FONT
style="LINE-HEIGHT: normal" size=2 face=Arial><FONT
style="LINE-HEIGHT: normal" color=#5b5b5b>See you online
soon,</FONT></FONT><BR style="LINE-HEIGHT: 15px"></DIV>
<DIV style="LINE-HEIGHT: 15px" align=left><IMG
style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; COLOR: rgb(0,0,102) !important; BORDER-TOP: medium none; BORDER-RIGHT: medium none"
border=0 hspace=0 alt="" align=bottom
src="http://www.telstra.com.au/edm/emailbill/images/TELCRM3137TR-Signature_172x22_5.1.jpg"></DIV>
<DIV style="LINE-HEIGHT: 15px" align=left><FONT
style="LINE-HEIGHT: normal" size=2 face=Arial><FONT
style="LINE-HEIGHT: normal" color=#5b5b5b>Gerd Schenkel</FONT></FONT><BR
style="LINE-HEIGHT: 15px"></DIV>
<DIV style="LINE-HEIGHT: 15px" align=left><FONT
style="LINE-HEIGHT: normal" size=2 face=Arial><FONT
style="LINE-HEIGHT: normal" color=#5b5b5b>Executive Director, Telstra
Digital Sales and Service<BR style="LINE-HEIGHT: 18px"></FONT></FONT><BR
style="LINE-HEIGHT: 15px"></DIV></TD>
<TD
style="LINE-HEIGHT: 15px; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; COLOR: rgb(0,0,102); FONT-SIZE: 11px"
bgColor=#ffffff height=378 width=26>
<DIV style="LINE-HEIGHT: 15px" align=left><BR
style="LINE-HEIGHT: 15px"></DIV></TD>
<TD
style="LINE-HEIGHT: 15px; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; COLOR: rgb(0,0,102); FONT-SIZE: 11px"
bgColor=#ffffff height=378 width=174>
<DIV style="LINE-HEIGHT: 15px" align=left>
<TABLE style="LINE-HEIGHT: 15px" border=0 cellSpacing=0 cellPadding=0
width=151>
<TBODY style="LINE-HEIGHT: 15px">
<TR style="LINE-HEIGHT: 15px" vAlign=top>
<TD
style="LINE-HEIGHT: 15px; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; COLOR: rgb(0,0,102); FONT-SIZE: 11px"
height=9 width=151>
<DIV style="LINE-HEIGHT: 15px" align=left><BR
style="LINE-HEIGHT: 15px"></DIV></TD></TR></TBODY></TABLE></DIV>
<DIV style="LINE-HEIGHT: 15px" align=left>
<TABLE style="LINE-HEIGHT: 15px" border=0 cellSpacing=0 cellPadding=0
width=163>
<TBODY style="LINE-HEIGHT: 15px">
<TR style="LINE-HEIGHT: 15px" vAlign=top>
<TD
style="LINE-HEIGHT: 15px; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; COLOR: rgb(0,0,102); FONT-SIZE: 11px"
height=235 width=163>
<DIV style="LINE-HEIGHT: 15px" align=left> </DIV>
<DIV style="LINE-HEIGHT: 15px" align=left> </DIV>
<DIV style="LINE-HEIGHT: 15px" align=left><BR
style="LINE-HEIGHT: 15px">
<DIV
style="WIDOWS: 1; TEXT-TRANSFORM: none; BACKGROUND-COLOR: rgb(255,255,255); TEXT-INDENT: 0px; FONT: 11px/15px Verdana, Arial, Helvetica, sans-serif; WHITE-SPACE: normal; LETTER-SPACING: normal; COLOR: rgb(0,0,102); WORD-SPACING: 0px; font-stretch: normal"
align=left>
<TABLE
style="BORDER-BOTTOM: rgb(178,178,178) 4px solid; BORDER-LEFT: rgb(178,178,178) 4px solid; LINE-HEIGHT: 15px; BORDER-TOP: rgb(178,178,178) 4px solid; BORDER-RIGHT: rgb(178,178,178) 4px solid"
cellSpacing=0 cellPadding=0 width=151>
<TBODY style="LINE-HEIGHT: 15px">
<TR style="LINE-HEIGHT: 15px" vAlign=top>
<TD
style="LINE-HEIGHT: 15px; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; COLOR: rgb(0,0,102); FONT-SIZE: 11px"
height=49 width=151>
<DIV style="LINE-HEIGHT: 15px" align=right><FONT
style="LINE-HEIGHT: normal" size=4 face=Arial><FONT
style="LINE-HEIGHT: normal" color=#000000><B
style="LINE-HEIGHT: 25px; FONT-WEIGHT: bold">$202.42
</B><FONT style="LINE-HEIGHT: normal" color=#ffffff><B
style="LINE-HEIGHT: 25px; FONT-WEIGHT: bold"></B></FONT></FONT></FONT><BR
style="LINE-HEIGHT: 15px"></DIV></TD></TR></TBODY></TABLE></DIV>
<DIV
style="WIDOWS: 1; TEXT-TRANSFORM: none; BACKGROUND-COLOR: rgb(255,255,255); TEXT-INDENT: 0px; FONT: 11px/15px Verdana, Arial, Helvetica, sans-serif; WHITE-SPACE: normal; LETTER-SPACING: normal; COLOR: rgb(0,0,102); WORD-SPACING: 0px; font-stretch: normal"
align=left>
<TABLE
style="BORDER-BOTTOM: rgb(178,178,178) 4px solid; BORDER-LEFT: rgb(178,178,178) 4px solid; LINE-HEIGHT: 15px; BORDER-RIGHT: rgb(178,178,178) 4px solid"
cellSpacing=0 cellPadding=0 width=151>
<TBODY style="LINE-HEIGHT: 15px">
<TR style="LINE-HEIGHT: 15px" vAlign=top>
<TD
style="LINE-HEIGHT: 15px; FONT-FAMILY: Verdana, Arial, Helvetica, sans-serif; COLOR: rgb(0,0,102); FONT-SIZE: 11px"
height=51 width=151>
<DIV style="LINE-HEIGHT: 15px" align=left><FONT
style="LINE-HEIGHT: normal" size=2 face=Arial><FONT
style="LINE-HEIGHT: normal" color=#ffffff><B
style="LINE-HEIGHT: 18px; FONT-WEIGHT: bold"></B><FONT
style="LINE-HEIGHT: normal" color=#4c4c4c><B
style="LINE-HEIGHT: 18px; FONT-WEIGHT: bold"> Due
Date</B></FONT></FONT></FONT><BR
style="LINE-HEIGHT: 15px"></DIV>
<DIV style="LINE-HEIGHT: 15px" align=right><FONT
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