[Linux-aus] council email problem

[Steve Walsh]

Hi Folks

Just before Christmas we started migrating the Linux Australia mail 
systems to Fastmail email hosting. As part of this we undertook thorough 
testing to ensure the mail flow was operating exactly as we needed the 
pre-migration, as well as future, mail flow to operate, and verified 
that all aliases were delivering mail to their intended remote 
destinations.

Since then, we've started experiencing issues with email delivery when 
they pass through one part of the Fastmail systems, but only when mail 
transits 2 specific servers that handle a particular part of the mail 
flow. If mail passes through any of the other servers within the section 
that provide this particular function, it will be successfully delivered.

We've been working with the Fastmail support team to try to pin down why 
this is happening, and get a permanent fix in place, but at this point 
we don't have an eta on when this will be. This error is impacting all 
LA aliases, even aliases that go nowhere near other Linux Australia 
servers (ie - personx at linux.org.au -> personx at personx.id.au).

We're continuing to work on this issue as a matter of priority.

Thanks as always to those who reached out directly via the LA Admin team 
contact address, and publicly via the Linux Aus List, to provide advice, 
information and feedback.

regards

Steve

On 5/1/24 15:02, Cherie Ellis via linux-aus wrote:
> Adam x2
>
> Cherie Ellis
> +64 21 293 9746
>
>
>
> On Fri, 5 Jan 2024 at 03:38, Adam Nielsen via linux-aus 
> <linux-aus at lists.linux.org.au> wrote:
>
>     > > I got the above when trying to send email to the council.  The
>     Linux
>     > > Australia list server needs to whitelist 66.111.4.238 for SPF
>     > > checks so that the council at linux.org.au forwarding address works
>     > > correctly.
>     >
>     > or they can appoint admins who knows what they are doing, as they
>     > surely would have set up SRS to avoid those problems for all
>     > forwarding like everyone else does.
>
>     I've never understood the need to insult volunteers, when they
>     graciously donate their time to keep things running that the rest
>     of us
>     are free to use without having to lift a finger.
>
>     If you think they could be doing a better job, maybe you could
>     volunteer
>     some of your free time in return to help them out?
>
>     Cheers,
>     Adam.
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